During the activities, you will learn how to find new opportunities and negotiate something by asking better questions and offer better solutions to common issues.

In particular, the skills and abilities will be addressed in this module, in relation with the topic offered in the title will be:

  • Critical thinking: being able of logic and reasoning, considering various solutions to a problem and being capable of developing various approaches.
  • Complex problem solving means being able to solve problems in complex situations, being mentally elastic. You are able to use the data offered and use them to solve a situation.
  • Think abstractly is the ability to think about objects, principles, and ideas that are not physically present. It is related to symbolic thinking, which uses the substitution of a symbol for an object or idea
  • Adaptability as a skill refers to the ability of a person to change his actions, course or approach to doing things in order to suit a new situation. We constantly change our lifestyles because our world is changing always. When there is shortage of a commodity in the market, we switch our demand to substitute goods.

Articulate own ideas and vision consist in being able to formulate a strategy to reach a goal. It is especially important if you work in a team: if you cannot articulate your vision to others, they will struggle to see how their contribution will achieve a common goal.

The module will present you different techniques and method useful to learn how to analyse a situation, how to think creatively to solve problems. What we offer here are obviously some possibilities of the many that have been prepared by professionals and experts.

In this chapter, the role-play and the tasks we are offering you are centred on an important issue: convince the manager not to fire anyone. In fact, given the economy, the bookstore is cutting costs and staff is the easier resource to reduce, especially if there is nothing to do…. You will be presented with situations and using the tools and methods offered, you will find solutions to convince your manager not to fire you or your workers.



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